At The EMT Advantage we call it “The Iron Clad Guarantee”.
A guarantee shouldn’t be complicated. Ours isn’t. If you don’t believe that the product you download from The EMT Advantage is worth every penny you paid for it, you can have it for free.
Our iron clad guarantee is, unfortunately, rare in the world of downloaded online products. The EMT Advantage isn’t a big publishing company. We are a small group of experienced EMT instructors. We teach in front of live EMT students and we run real 911 calls every day. We know what works when it come to test preparation. We also run The EMT Advantage with the trust, honor and dignity required of emergency service professionals.
At The EMT Advantage we understand that our customers are all part of the brotherhood and sisterhood of emergency service professionals whom we consider family. We sell products that are intended to be useful to our customers in helping them achieve their goals.
If, for any reason, you are not completely satisfied with your EMT Advantage downloaded product, contact us within 60 days of purchase for a full and complete refund. If you are willing to provide us with feedback to help us improve or service we would welcome your input, but it is not required. We honestly believe that these products are the best study tools available. We stand behind their quality, we stand behind their effectiveness and if you disagree, you can have them for free.
For more information, feel free to contact us here.